Trend not updating
Just to clarify your concern, you are having problems updating your Windows Insider as your Trend Micro detects it as a threat, is this right? For us to help you further, may I know what operating system is installed on your computer? Also, can you provide us some screenshots of the error messages that you encounter for this concern? It showed that Trend Micro Maximum Security did hold the update for insider and blocked it to install.
You can refer to the link below for the ways on how you can contact our customer support. It seems that you have encountered a message of "To keep protecting this Mac, you need a newer version of your Trend Micro security software." on your Trend Micro program.I'm afraid the URL for the screenshot that you sent cannot be found. Regarding your concern, may I just ask if you were able to uninstall the older version of the Trend Micro Antivirus for Mac before installing the new version? Trend Micro Home Users Community Hey, I am having the same issue after installing Trend Micro Antivirus-8.0.2004on mac OS 10.13.1.You may uninstall the older version by moving the Trend Micro folder from Applications folder to Trash and then emptying the Trash. A dialog window pops up stating it's "unable to start protection", then opens System Preferences to "Security and Privacy", but there is no Trend Micro to give permissions to.Ways to Contact Trend Micro Technical Support Thank you and have a great day! Thank you for choosing Trend Micro as your device’s safeguard against viruses and other malwares.It's nice to know that your Trend Micro software is working well again.Please download the newer version of the Trend Micro Antivirus for Mac from the link below. :)Trend Micro Home Users Community Hello MJay K, You're most welcome and we're glad that we were able to help you.
Trend Micro Antivirus for Mac Version 8.0 Direct Download Link You will just need to download, execute the installer file, follow the prompts, enter your serial number and then, it will be good to go. Do not hesitate to post again here if you have questions, problems or inquiries. :)Trend Micro Home Users Community Hi, sharmavashisth.
By the way, I am running another Windows 10 Pro version that updated fine and a Windows 10 home, that also did not have any problems.
For your information, I am using this year 15 years Trend Micro as my anti Virus software.
You may also try to contact our Technical Support hotline from the link provided below.
Ways to Contact TM Support Thank you and have a great day!
No new updates are available."I receive the same messages when I tried to reinstall trend micro. In case the issue is still not yet resolved, it would be best if you will contact our Technical Support hotline so we could further check the issue.